Drifa’s Leap – Seller FAQ

Most policies, tutorials, and walkthroughs can be found in the Library, located in the header of every page on the website. If you are looking for information, that is the first place to check.


Fees & Payments

What are your fees?

Platform Commission

  • 3.5% commission on product price only

  • No commission on shipping

  • No commission on handling

  • No commission on sales tax

Sales tax does not factor into our 3.5% commission. It is only included in payment processor calculations.


Listing Fees

  • $0.20 per listing

  • If your listing has price-based variations (for example, gold and sterling silver at different prices), each price variation is an additional $0.20

    • Example: Gold version = $0.20

    • Silver version = $0.20

  • No additional fee for same-price variations such as size or color

A $0.20 listing fee will also apply if you change the price of an existing listing. This prevents misuse, such as replacing an item under an existing listing.


Payment Processing Fees

Stripe:

  • 2.9% + $0.30 per transaction
    (applies to item price, shipping, and sales tax)

PayPal:

  • 3.49% + $0.49 per transaction
    (applies to item price, shipping, and sales tax)

    Full policy found here: https://www.drifasleap.com/Fee-Structure


What percentage do I actually receive?

Our goal is that you receive over 90% of your product price.

Because payment processors calculate their percentage on the full transaction total, including shipping and sales tax, your final deposit amount will vary slightly depending on:

  • Shipping amount

  • Sales tax rate in the buyer’s location

  • Payment processor used

Drifa’s Leap does not take commission on shipping or sales tax.


When do I get paid?

You may request a payout at any time.

Scheduled payouts are issued on the 1st and 16th of each month via Stripe.

You must have your Stripe account properly connected in order to receive funds.

Full policy found here: https://www.drifasleap.com/Seller-Payout-and-Fees


Sales Tax

Do I need to collect or file sales tax?

No.

Drifa’s Leap acts as the marketplace facilitator and remits required sales tax to applicable U.S. states for transactions processed on the platform.

You do not need to calculate, collect, or file marketplace sales tax for those orders.


Sales & Coupons

Can I run a sale?

Yes.

You may:

  • Put your entire shop on sale

  • Put a specific category on sale

  • Put an individual product on sale


Can I create coupons?

Yes.

Coupons are available and may be applied according to your promotion rules.

Sales tax is calculated according to applicable laws based on the final transaction total after discounts are applied.


Shop Approval

Why is my shop unapproved?

Shops may remain unapproved if:

  • Shop settings are incomplete

  • Shop Public Info is missing or unclear

  • A qualified handmade item has not been listed

  • Product descriptions do not clearly explain what part of the item is handmade

  • Items appear to be resale, imported, mass manufactured, or AI-generated

Every shop is reviewed before going live.


What is Shop Public Info and why does it matter?

Your Shop Public Info tells buyers who you are and what you make.

You must clearly explain:

  • What you create

  • What part of the process you personally complete

Do not use your home address as your shop location. Use your city and state, or a general geographic region.

Clarity builds trust and protects your shop.

Helpful video here: https://www.youtube.com/watch?v=OLq79RGw9UY


Handmade Standards

What qualifies as handmade?

You must be directly involved in the creation of the item.

Handmade means:

  • You designed it

  • You created it

  • You materially transformed it

Resale, imports, and mass manufacturing are not permitted.

Full handmade policy here: https://www.drifasleap.com/handmadepolicy


3D Printed Items

  • Unaltered 3D prints made from your own original design or pattern are permitted.

  • Unaltered items created from a downloaded model must be altered before being sold.

  • Alterations may include hand painting, finishing, modification, or other meaningful transformation.


Digital Downloads

All digital files, including artwork, patterns, templates, or printable designs, must be original creations of the seller.

You must include a note in either:

  • The product description, or

  • Your Shop Public Info

stating that the digital download was designed or created by you.

Files created using stock elements or AI tools are only permitted when:

  • Significant original creative work has been added

  • This is clearly disclosed in the description


Embroidery, CNC, Laser & Digitized Designs

These items are permitted only when a meaningful part of the process is handmade by the seller.

To qualify as handmade, at least one of the following must be true:

  • The original artwork or design was created by you, or

  • You personally digitized the design into an embroidery file from original artwork or a licensed source

In all cases:

  • You must clearly disclose which part of the process you completed (design creation, digitizing, stitching, finishing, etc.)

  • If artwork was not created by you, the source and licensing status must be disclosed

  • Simply purchasing or downloading a ready-made embroidery file and stitching it does not qualify as handmade

Physical production steps such as hooping, machine embroidery, trimming, assembly, and finishing must be performed by the seller.


Can I sell supplies?

Only supplies that you personally create are allowed.

For example:

  • Wood blanks that you personally cut

  • Hand-dyed yarn you created

  • Custom components you produce

Mass-imported or wholesale supplies are not permitted.


Are services allowed?

Service-based listings, including tarot readings or similar offerings, are not accepted at this time.


Listings & Photos

Can I edit my photos?

Yes.

Images under 2.5 MB will upload successfully and can be cropped and rotated inside your gallery.

Images over 2.5 MB will not upload.


Importing From Other Platforms

Can I copy my shop from Etsy or another platform?

Yes.

The “5 Minute Switch” is located in your Dashboard under the Products dropdown as Product Bulk Upload.

Images should transfer during the import process. If they do not, contact support and we will assist you.

Helpful video here: https://www.youtube.com/watch?v=ntNzL4U9bDc


Shop Local Support Independent

What is Shop Local Support Independent?

Shop Local Support Independent is our initiative to connect independent artists with independently owned brick-and-mortar craft and art supply stores across the United States and Canada.

Participating stores promote Drifa’s Leap within their community, helping drive traffic to handmade creators.

Find the program here: https://drifasleap.com/shop-local


What Makes Drifa’s Leap Different?

  • Handmade only

  • No resale

  • No imports

  • Clear disclosure requirements

  • No commission on shipping

  • Marketplace-facilitated sales tax

  • Every shop reviewed before going live

  • Human run, not automated bots

Drifa’s Leap is built by artists, for artists, with the artist’s success in mind.